Protect Your Website With Our Care Plans
Your website is a vital asset for your business. Our care plans keep it up to date, protected, and running smoothly, so you don’t have to worry.
Why Your Site Needs Regular Care
Updates and Support
Outdated plugins and themes create security holes and can cause your site to crash. We handle these technical updates and fix errors to keep everything running smoothly.
Speed and Performance
A neglected website can become slow and buggy, which frustrates visitors and costs you leads. We help keep your site fast and bug free.
Security and Protection
Sites are constantly at risk from hackers and malware. We monitor your site 24/7 and run backups to restore your site if anything bad happens.
Our Website Care Plans
Essential
The perfect starting point for a safe and secure website.
The essentials to give you peace of mind:
No contract • Cancel anytime
- UK-based support team
- WordPress Core, Theme and Plugin Updates
- Weekly Cloud Backups
- Weekly Security Checks
- Weekly Performance Checks
- Backup Restoration and File Recovery
- 24/7 Uptime Monitoring
- Emergency Website Support
- Monthly Maintenance Reports
Performance
Ideal for businesses that need more frequent updates, security and management.
Includes everything in the Essential plan, plus:
No contract • Cancel anytime
- WordPress Core, Theme and Plugin Updates
- Daily Cloud Backups
- Daily Security Checks
- Daily Performance Checks
- 24/7 Uptime Monitoring
- 1 Hour of Site Edits & Fixes
- Premium Caching and Image Optimisation
- Weekly Maintenance Reports
Complete
Perfect for e-commerce, membership sites, high-traffic blogs, and dynamic websites.
Includes everything in Essentials and Performance plus:
No contract • Cancel anytime
- WordPress Core, Theme and Plugin Updates
- Hourly Cloud Backups
- Daily Security Checks and Real-time Security Monitoring
- Daily Performance Checks
- 24/7 Uptime Monitoring
- 2 Hour of Site Edits & Fixes
- Database Optimisation & Cleanup
- WooCommerce Database Updates
- Premium SEO, Speed & Image Optimisation Plugins
- Bi-weekly Maintenance Reports
Essential
The perfect starting point for a safe and secure website.
The essentials to give you peace of mind:
No contract • Cancel anytime
- UK-based support team
- Weekly Cloud Backups
- Weekly Security Checks
- Weekly Performance Checks
- Backup Restoration and File Recovery
- 24/7 Uptime Monitoring
- Emergency Website Support
- Monthly Maintenance Reports
Performance
Ideal for businesses that need more frequent updates, security and management.
Includes everything in the Essential plan, plus:
No contract • Cancel anytime
- WordPress Core, Theme and Plugin Updates
- Daily Cloud Backups
- Daily Security Checks
- Daily Performance Checks
- 24/7 Uptime Monitoring
- 1 Hour of Site Edits & Fixes
- Premium Caching and Image Optimisation
- Weekly Maintenance Reports
Complete
Perfect for e-commerce, membership sites, high-traffic blogs, and dynamic websites.
Includes everything in Essentials and Performance plus:
No contract • Cancel anytime
- WordPress Core, Theme and Plugin Updates
- Hourly Cloud Backups
- Daily Security Checks and Real-time Security Monitoring
- Daily Performance Checks
- 24/7 Uptime Monitoring
- 2 Hour of Site Edits & Fixes
- Database Optimisation & Cleanup
- WooCommerce Database Updates
- Premium SEO, Speed & Image Optimisation Plugins
- Bi-weekly Maintenance Reports
FAQs
Still have some questions?
Check out our FAQs, and if they still can’t answer your question please get in touch.
Website not working as expected? Get in touch and we’ll help fix it.
Yes, we are happy to care for websites we did not build. We first do a full website review to learn how your site works. This check helps us find and fix any key issues. Sort of like a spring clean. We may charge a one-time fee for this review and any fixes needed. This ensures your site is in great health from day 1 of working with us.
No, our care plans do not lock you into a long-term contract. Our care plans are paid monthly, and you are free to cancel at any time with 30 days' notice. Our goal is to build a lasting partnership based on the value and peace of mind we provide.
Should you need help with tasks that go beyond your plan's monthly time, we've got you covered. Care plan members benefit from a reduced hourly rate for any additional work. We will always provide a clear quote for your approval before we begin.
Each of our care plans is designed to cover one website. This ensures that each site gets the full attention and resources it needs to stay in top shape. If you have multiple websites you need us to manage, please get in touch. We can create a custom package that is tailored to your specific needs.
We can work with most web hosts. Your site's speed and security are tied to your hosting quality, so we cannot support sites on certain low-quality providers. We have a list of trusted hosts that we know provide excellent service. We are happy to check your current hosting to make sure it is a good fit.
Our performance and complete care plans include a specific amount of time each month dedicated to small updates and quick fixes.
This includes things such as:
- Changing a paragraph of text.
- Swapping out an old photo for a new one.
- Publishing a blog post that you have already written
- Fixing errors caused by yourself, or 3rd parties that are quick to fix
- Updating DNS records
- Resetting login details
What is not included: This time does not cover larger projects or new features. If you need a new page built, a new online shop, or a change to the design layout, we will quote that as a separate job.
Does it roll over?
No. Unused time does not carry over to the next month. It is a monthly allowance to ensure we are available to help you regularly, so please feel free to send us your updates as you need them.
To use your time, just send your request to our support email, and we will get to work.
We don't. We currently provide all of our support through email and live chat. We find this creates a clear written record of your request, which prevents important details from being missed. This method allows us to give your issue our full attention.
Your website needs regular attention to remain secure, fast, and reliable. The digital world is always changing, with new security threats and performance standards appearing daily. Without proactive care, your site's speed can suffer, and it may become vulnerable to attack. Our plans handle these key tasks, ensuring your website remains a safe and effective asset for your business.
Have a Question Before You Begin?
We want you to feel completely confident in your choice. If you have any questions at all about our plans, or if you’re ready to start, please get in touch using the form below. We’re here to provide the clarity you need.