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General Contact
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Site Squad LTD, Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA

FAQs

Things to Know Before You Get in Touch

To save you time, we’ve answered some of the most common questions we receive to help you out. 

It's easy to get started. Just fill out our contact form, with a few details about your business and what you’re looking for. We’ll be in touch to discuss your needs, answer any questions, and guide you through the next steps.

Nope, while we love to work with local businesses we have clients across the whole of the UK, as well as Europe, the USA and Australia. No matter where you're based, we'd love to work with you.

Yes you do. You’ll fully own your website once it’s been completely paid for. If you choose monthly payments, this will be after the full term has been completed. If you pay upfront, ownership begins as soon as your final invoice has been paid. At that point, the site is 100% yours. You can then allow us to host and maintain your website for you, or transfer elsewhere.

Yes, we do. We host and look after most of the websites we build, making sure they stay secure, fast, and up to date. We can also host and maintain websites that we didn’t design, so you can rely on us even if your site was built elsewhere. Just get in touch, and we can discuss taking over your website maintenance.

Yes, we'd love to. Even if we didn’t design your website, we’re happy to take over the ongoing maintenance (and hosting if necessary). We’ll make sure your site stays secure, runs smoothly, and gets any updates it needs, so you can focus on running your business.

We help keep costs affordable by offering easy monthly payments, spread over 12 months or 24 months. This way, you can get your new website up and running without a large upfront cost. If you’d rather pay in full, we also offer an upfront payment option. Please note that while the design cost can be paid upfront, there may still be ongoing costs such as hosting and maintenance fees to keep your website running smoothly.

Yes, you’ll be able to edit your website. We build sites on user-friendly platforms such as WordPress, Wix, or similar, which means you’ll have your own login to update text, swap images, or add new content whenever you like. If you’d prefer not to make changes yourself, we also offer a content update service where we can take care of edits and additions for you.

Yes. Every site we design works smoothly on mobiles, tablets, and desktops. We follow accessibility best practices so your site is easy for everyone to use, and we optimise it for speed and search engines from day one. 

Please note that making your own edits after launch may affect accessibility, speed, or optimisation. If you’re unsure, we’re always happy to help with updates to keep your site performing at its best.